Advantech Wireless Support

Advantech Wireless prides itself on supporting its customers, both before and after they purchase our equipment. Our #1 priority at Advantech Wireless is to ensure that the product and service has exceeded our Customers expectations. We strive to provide superior customer service throughout all phases of our partnership by understanding our customer needs and requirements. Advantech Wireless is available to help you. Whether you have a current maintenance agreement in place or simply want to ask a question, the best place to start is by submitting an on-line support request. Contact us at anytime 24/7, we are committed to ensuring your satisfaction.

Our Support menu is always available in the top navigation bar of the website, or you can go directly to a section from the links below:

Support by Email

Day or night, Advantech Wireless is available to help you. Whether you have a current maintenance agreement in place, would like to pay for priority level support, or simply want to ask a question, the best place to start is by submitting a support request by email.

Telephone Support Contacts

For product assistance by telephone, please contact our support team at the following world-wide co-ordinates:

North America (Canada)

Tel.: +1 (514) 420-0045
Fax: +1 (514) 420-0073

Europe (U.K.)

Tel.: + 44 (1480) 357-600
Fax: + 44 (1480) 357-601

Brazil

Advantech Wireless do Brasil
+55 11 3054 5701
Avenida Rouxinol, 55, 8 Andar, Sala 801/814
04516-000, Moema, São Paulo, SP, Brazil

Russia

Advantech Wireless
111024, Moscow.  Aviamotornaya.
8a/5, 2 floor, office #224-226
Tel.: +7 495 971 59 18

Asia (China)

Linkwell Communications Co., Ltd.
Room A-901, Hualong Building
No.29 Beisanhuan Middle Road
Beijing 100029, China

Contact: Ma Xiaoyu
Tel.: +86-10-6236-8855
Hotline Tel: +86-311-8399-3298
Fax: +86-311-8303-6683
Web: www.linkwell.net.cn

Asia (Singapore)

Alphatron Asia PTE LTD
10 Ubi Crescent #07-99
Ubi Techpark Lobby E
Singapore 408564

Contact: Erik Kok
Tel.: +65-6742-2272
Cell: +65-9423-7253
Fax: +65-6742-7760
Web: www.alphatron.com.sg